Accessing Personal Information

The Personal Information Protection Act 2004 came into effect on 5 September 2005 and regulates the way in which public sector agencies deal with personal information collected, maintained, used and disclosed in the course of delivering services.

Personal information includes:

  • information or opinion in any recorded format, including photographs and sound and video recordings, about an individual that readily identifies that individual
  • sensitive information and
  • health information.

How can I access my personal information?

From 1 July 2010, applications to access personal information are made under the Personal Information Protection Act 2004 (the Act). We have prepared an Application for Personal Information form to help you apply to access your personal information.

A number of our operational units hold personal information. The fastest way to access your personal information is to contact the unit that holds your information.

For Hospital Records (including Mental Health, Alcohol & Drug and Correctional Health records)
- Tasmanian Health Service (THS)
THS - Southern Region

Manager
Patient Information Management Services
Royal Hobart Hospital

GPO Box 1061
5/25 Argyle Street
HOBART TAS 7000
Ph:  (03) 6166 8898

THS - Northern Region

Manager
Patient Information Management Services
Launceston General Hospital

Level 2, 274-280 Charles Street
LAUNCESTON TAS 7250
Phone: (03) 6777 6554

THS - North West Region

Area Manager
Patient Information Management Services
North West Regional Hospital

Ground Floor, Brickport Road
BURNIE TAS 7320
Phone: (03) 6430 6527

Supervisor
Patient Information Management
Mersey Community Hospital

Bass Highway Latrobe
PO Box 21 LATROBE TAS 7307
Phone: (03) 6426 5656

For Housing, Disability and Community Services records For Children and Youth Services records
Housing, Disability and Community Services Personal Information
GPO Box 125
HOBART TAS 7001
Phone: 1300 665 663        
Children and Youth Services Client Information
GPO Box 125
HOBART TAS 7001
Phone: 1300 737 639


If you are unsure of which operational unit holds your personal information, you can send an Application for Personal Information form to
Corporate Document and Information Services:

By Post

By Email

Application for Personal Information
Corporate Document and Information Services
Department of Health and Human Services
GPO Box 125
HOBART TAS 7001

pipapplications@dhhs.tas.gov.au

What happens after you lodge an Application for Personal Information form

The operational unit will contact you promptly after receiving your application. They may need to ask you to provide further information to help them process your application. If you have not completed all details on the Application for Information form, or have not provided appropriate evidence of your identity, the operational unit may be unable to process your application.

Charges for information

We will  advise you of any charges for accessing your information. Information may be withheld until all charges have been paid.

More information

For information on PIP refer to the: