Non-emergency patient transport expanded


Ambulance Tasmania CEO Dominic Morgan announced St John Ambulance as a successful tenderer for non-emergency patient transport on 21 December 2012.

Mr Morgan said allowing private providers to supply these services would provide Ambulance Tasmania with additional capacity in times of high demand for this type of service.

"Demand for ambulances services is rising steadily each year, and it is important we manage demand by providing a range of options for patients," Mr Morgan said.

"Ambulance Tasmanian is continually planning service improvements for Tasmanians, including providing innovative new ways of meeting patients' needs.

"It is important to match the needs of the patient with our resources and this initiative is yet another step in ensuring the right resource is available to meet the needs of the community when they need it most.

"Non-urgent transport includes transporting patients with chronic conditions to and from treatment.

"When Ambulance Tasmania is at peak demand this is something non-urgent services providers like St John Ambulance can help with to ensure patients get their care in an even timelier manner."

The latest data released today shows demand for ambulance services continues to rise - with 19,148 ambulance responses in the three months to 30 September 2012 - a 7.1% increase on the same three-month period the previous year.

Despite the increase in demand, response times continue to improve to an average of 11.1 minutes and this has been largely achieved by carefully sorting our work to ensure the most appropriate resources are available to our patients.

St John Ambulance Australia Tasmania CEO Roxy Cowie said it was tremendous that Ambulance Tasmania had included St John on the Non-Emergency Patient Transport panel of providers and looked forward to a productive working relationship.

"With our long history of caring for people, this partnership fits very well with our goal to provide highly accessible and effective patient transport to the community," Ms Cowie said.

"There is an ever growing demand for our Event First Aid & Community Care services and funds derived from the affiliation will go directly towards resourcing the volunteers who provide invaluable assistance to the Tasmanian people."

Ambulance Tasmania will start negotiations with another well-established Tasmanian non- emergency patient transport provider in the New Year about joining the panel of providers.


21 December 2012