Resources and Background

Communication and Health Literacy
Workplace toolkit

Here is a range of resources to support individuals, service providers, organisations and communities be more responsive to health literacy needs.

Health Literacy Basics (what/why)

  • Why is Health Literacy important - infographics from the Australian Commission on Safety and Quality in Health Care
  • Explore Health Literacy - eLearning resource - Welcome to Wattle Hill
  • Literacy and numeracy - resources 26Ten Get the tools for life 26ten website
  • Research and data -  Australian Bureau of Statistics (ABS) ABS Data

Initiatives in Tasmania

Here is information about some of the current health literacy initiatives in Tasmania.


2019 "What matters to you?" Health Literacy Forum

  • Don Nutbeam - Health Literacy – what is it ; why it matters and what to do about it  - Presentation
  • Don Nutbeam -  Health Literacy – what is it ; why it matters and what to do about it - Slides

2017 Health Creator's Forum

2015 Building a Health Literate Tasmania

Tools - How to....

Videos and Examples

Here are a range of videos including examples which are useful to remind us about key aspects, or for training, sharing and presenting on different aspects of health literacy.

What is Health Literacy?

Working with culturally and linguistically diverse (CALD) communities:


The following videos focus on written and verbal communication.

  • 'This is bad enough' Elspeth Murray (written)
  • Dr House – asthma inhaler (verbal)
  • Teachback for Street Outreach (verbal)
  • Empathy vs sympathy (verbal)
  • Mr Smith's smoking evolution (verbal)
  • It's not about the nail (listening)

Research and Articles

There is so much being written about health literacy. Here are a few key articles:

April, 2018

If you want more information or examples on specific areas on health literacy please email